How to Make Your iPhone/iPad/iPod Touch Be Detected by PhoneClean

Some users complain that nothing happens when they connect their iDevice to computer. Do you encounter this issue when using PhoneClean? If so, please refer to this help page to tackle this issue soon. Here are our suggestions for you:

1.    Please make sure iTunes can read your device properly and please also Trust this computer when the device is connected. If not, please reinstall your iTunes.

2. Please make sure you are using your computer as Administrator account.

          

3.    If problem continues, please give another USB cable a new try.

Dear user, please let us know whether suggestions above will work for you. If not, please contact Support@imobie.com and then we will try to help you make further analysis on this issue. It will be appreciated for your generous support and kind understanding in advance.