Thursday, May 14, 2015

UnCheck iDevice Encrypt backup option in iTunes while clean process terminated

Due to encrypting backup, users will fail to finish backup process when using our product. The reason of this issue is that Apple values user's privacy, so it won't let our product to detect user's encrypted backup. If you encounter such an issue, please read this article to find out solution.

The feasible solution to solve this issue is easy. Here is the detailed tutorial that may help you do so:

1.    Please connect your device to computer.
2.    Click your device icon.
3.    Please Encrypt iDevice Backup option.
Dear users, if you have any problems, please feel free to contact us or send mail to support@imobie.com directly. And our customer support will send the most efficient solution to you at once. If you believe our product is useful, please kindly recommend to your family and friends. Thank you for your generous support to iMobie in advance. Have a nice day!


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